Privacy Policy

Privacy Policy Royalfid

In accordance with the Federal Data Protection Act (DPA), we hereby provide you with the necessary information regarding the processing of personal data provided during your visit and navigation on the website of Royalfid SA. This information does not bind other third-party websites that may be accessible through this website.

  1. Personal data, processing, and data subject
    1. Personal data: All information concerning an identified or identifiable natural person.
    2. Processing: Processing means any operation related to personal data, regardless of the means and methods used, including collection, recording, storage, use, modification, communication, archiving, deletion, or destruction of data.
    3. Data subject: The data subject is the natural person whose personal data is processed.
  2. Data controller and data protection officer
    1. Data controller: The individual or entity who, alone or jointly with others, determines the purposes and means of processing.
      Royalfid SA
      Via Cantonale 20
      6942 Savosa
      Phone: +41 916 11 51 00
      Email: info@royalfid.ch
    2. Data protection consultant: Royalfid SA is not obligated to appoint a data protection consultant and, if necessary, relies on experienced consultants. For any information regarding this notice and the processing of Personal Data by Royalfid SA, you can contact the company at the addresses mentioned in point 2.1 above.
    3. Data processors / joint controllers: Any data processors, i.e., third parties processing personal data on behalf of the data controller, are companies with which Royalfid SA has contractual relationships in Switzerland. An internal list of Royalfid SA’s contractual partners is constantly monitored by the Company.
  3. Purposes of data processing

    The data collected through this website is used exclusively for the following purposes:

    1. Visit and navigation: Navigation data, such as IP addresses, domain names, URI/URL addresses of requested resources, request times, and other parameters related to the user’s operating system and computer environment, are acquired for the proper functioning of the website during the visit and navigation. This data is not stored beyond the user’s browsing session.
    2. Handling contact requests: Data provided by users through the contact form is used solely to respond to user requests and for direct communication purposes with the user. This data will not be shared with third parties or used for purposes other than direct communication with the user, except for the use of Google reCAPTCHA. Please note that the use of reCAPTCHA may involve the collection and sharing of some data with Google. This data is subject to Google’s privacy policy and terms of service.
  4. Navigation Data

    The computer systems responsible for the operation of this website acquire some personal data, normally used by Internet communication protocols, for their operation. This category of data includes IP addresses or domain names of computers and terminals used by users, URI/URL (Uniform Resource Identifier/Locator) addresses of requested resources, request times, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.), and other parameters related to the user’s operating system and computer environment.

  5. Contact Form and User Data

    The contact form on the website requires users to provide their email for responding to their requests. This data will be used exclusively to respond to user requests and will not be shared with third parties or used for purposes other than direct communication with the user, except for the use of Google reCAPTCHA, which we use to prevent spam. This service helps confirm that the form submission is made by a real user and not an automated program. Please note that the use of reCAPTCHA may involve the collection and sharing of some data with Google. This data is subject to Google’s privacy policy (https://policies.google.com/privacy) and terms of service (https://policies.google.com/terms).

  6. Legal basis for processing

    As the legal basis for processing for the navigation of this website, there is the overriding interest of Royalfid SA. Meanwhile, the processing of data provided through the contact form is justified by the performance of pre-contractual and contractual measures.

  7. Data retention

    The data retention period is limited to the duration of the user’s browsing session for navigation data. Data provided by users through the contact form is stored in the email inbox related to the contact email address provided by Royalfid SA and has a minimum retention period of 6 months.

  8. Data communication

    The list of data processors is constantly updated and available at the data controller’s office.

    1. Communications to third parties
      1. Entities providing services for the management of the information system used by Royalfid SA and communication means (including email).
      2. Entities supporting Royalfid SA in managing web platforms.
      3. Studios or companies in the context of assistance and consultancy relationships.
      4. Competent authorities for compliance with legal obligations and/or orders from public authorities, upon request.
    2. Transfer abroad

      Personal data may only be communicated abroad if the Federal Council has determined that the legislation of the recipient state or international organization guarantees adequate data protection. Royalfid SA relies solely on certified and secure service providers that (i) are established in Switzerland or (exceptionally) in the European Union and (ii) process personal data in Switzerland or (exceptionally) in the European Union. Therefore, communications of personal data to states that do not adequately protect data under Swiss and European law are excluded, except for communications based on the prior explicit consent of the data subject or on their explicit instruction or executed due to a legal obligation.

  9. Profiling

    Currently, our website does not use profiling processes or automated decisions for the analysis of user personal data. However, we may implement such practices in the future to improve our services and communications with users. In that case, we will provide additional information and request consent, if necessary, before initiating any form of profiling. You have the right to object to any form of profiling or automated decision that we may implement in the future. To exercise this right or for further information, please contact us through the contact form on the website.

  10. Rights of the data subject

    According to the DPA, the data subject has, in particular, the following rights (non-exhaustive list):

    • Right to information about the possible processing of personal data concerning the data subject.
    • Right of access, including:
      • Obtaining the correction of inaccurate or outdated personal data.
      • Being informed in writing and free of charge whether their personal data is processed.
      • Withdrawing consent to the processing of data given in the past.
      • Expressing an opinion on an individual automated decision or requesting it to be reconsidered by a natural person.
    • Right to receive data or demand its transmission to third parties.
    • Requesting that data processing be blocked, preventing its communication to third parties, or that personal data be corrected or destroyed.
  11. Changes to this Privacy Policy

Royalfid SA reserves the right to update this Privacy Policy at any time, updating the Privacy Policy on our website: https://royalfid.ch.

Version: October 2023